(+44) 07341 377543
Commonly Asked Questions
Need assistance? Before picking up the phone, check out our answers to some of the most frequently asked questions below. If you can’t find the answer to your question here, get in touch with us.
Can I get a custom quote?
Yes! This is where we set ourselves aside from our competitors. Contact us with some of your requirements and we can talk you through the options of designing the perfect system for your needs. No questions is to silly and we are happy to explain why certain components would benefit you over others.
Yes we can have the computer setup and ready to plug and play on arrival, just connect your internet and away you go without having to worry about certain software's or setup options.
Do you offer gift cards?
We are currently developing this as a new product to offer. If you would like more information please contact us.
What are the payment options?
We can accept Credit or Debit cards, PayPal and we now accept Laybuy as an easy way to spread the cost over 6 intrest free weekly instalments
What is your return policy?
Our returns policy is detailed on our terms and conditions page
What Warranty do you offer?
All of our custom build computers come with a fully comprehensive 1 Year Warranty. Return to base parts and labour.
All other items will have standard manufacturer warranty.
Couldn’t speak any more highly of Chris at Viper Custom Computers! From dealing with my constant changing demands of what I was looking for, to giving guidance on what parts I would need and even going as far as to explain why I would need them! I couldn’t be happier with how it turned out! Would recommend him to anyone and I will definitely be back when looking for upgrades in the future
Michael Phillips
Outstanding service from Chris. Kept me informed every step of the process and somehow managed to source a 3070 graphics card! Will definitely use again and highly recommended.
Graham Ewing
Brilliant service, Coming from someone who knows nothing about gaming pc's. Chris was able to point me in the right direction to get a custom made PC for my son. He took the time to answer all my questions, (and there was a lot). Nothing was a problem to him. Very professional and quick delivery.
Thanks again I will have one very happy boy when he sees it.
Marty Donnelly-Magee
Top service from day 1 really easy to deal with and very helpful. Helped me out a lot with different links to make my experience a lot better definitely recommend
John Edgar
Highly recommended. My son was delighted on Christmas morning. Very impressed graphics amazing. Even answered questions on xmas day. Thanks again.
Pauline Dowie
Really helpful and prompt service , had to get a last minute add on and this was completed quickly with no fuss. 100% recommend